KioWare Kiosk System Software

Maintenance Management

The Maintenance Management feature of KioWare assists in keeping self-service kiosks as sanitary as possible while in the field.

What is Maintenance Management?

Maintenance Management is a KioWare feature that assists in the janitorial maintenance schedule of a self-service kiosk. This is critical in preventing bacteria spread from user-to-user.


Across grocery and retail stores, and quick-service restaurants it is reported that of the total bacteria in these facilities 63-percent have potentially harmful consequences to humans.

How Maintenance Management Works

Maintenance Management works on two parameters, time and number of user sessions, that are used to determine when a self-service kiosk is to be cleaned. A timer in the toolbar will indicate to the user how much time has passed since the last cleaning. This implements a level of accountability as it pertains to regular hygenic maintenance of shared kiosk devices.

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What Maintenance Management Looks Like

The screenshot shown here depicts KioPay with Maintenance Management enabled. In the upper-left hand corner of the screen is the Maintenance Management logo with a fractional timer that indicates the last time since the kiosk device was cleaned. After tapping on this icon a maintenance employee can reset the timer after cleaning by inputting a unique code.